We collaborate to achieve sustainable success

A leading environmental intermediary

Welcome to AFS Energy! We are committed to building a just and sustainable society by offering innovative solutions showcased on our website and through our client portal. Protecting your privacy is our priority, and this policy explains how we collect, use, and safeguard your personal data. We encourage you to read this document carefully to understand your rights and how we protect your information. You can contact us in case you have questions about privacy and/or your personal data processed by us.

Who are we?

AFS Energy is a leading solution provider operating in the sustainability and renewable energy market. We value long-term relationships and guide organizations towards climate solutions.We support our clients in understanding new regulations and compliance requisites. Through proactive cooperation, our advisors offer tailor-made solutions. We help organizations understand how the environmental commodity markets operate and how to reap the most benefits.AFS Energy provides organizations with market access, the latest products, and market updates, all within the right regulatory and compliance frameworks.

Why do we process your personal data?

Provision of Services:

To deliver our services to you, your company, or our clients, including training courses, consultations, and access to our client portal.
To respond to your requests, inquiries, or complaints efficiently and effectively.

Procurement:

To manage and maintain our relationships with suppliers and business partners, including performing due diligence to ensure ethical and legal compliance in our collaborations.

Compliance:

To fulfill our legal and regulatory obligations, such as maintaining records for tax purposes, complying with anti-money laundering regulations, and ensuring adherence to industry standards.

Marketing and Relationship Management:

To identify services or products that may interest you based on your preferences and past interactions with us.
To communicate with you about our latest offerings, industry news, and upcoming events through newsletters or personalized messages.
To build and maintain a professional relationship with you, ensuring you remain informed and engaged with our business.

Internet Analytics:

To maintain, develop, and enhance our website, mobile apps, client portal, and social media pages by analyzing usage data and user behavior.
To generate statistical insights that help us improve user experience and optimize our digital platforms.

Security:

To protect our offices, business assets, personnel, visitors, and digital infrastructure from threats such as misuse, fraud, or criminal activity.
To implement and monitor security measures that safeguard our network, website, applications, and databases against unauthorized access and other vulnerabilities.

Business Development and Continuity:

To continuously monitor, analyze, and enhance our services, business processes, and operational systems.
To ensure the ongoing development and sustainability of our business, allowing us to serve you better.

Legal/Dispute Resolution:

To protect our rights and interests by establishing, exercising, or defending legal claims.
To manage and resolve disputes, complaints, or investigations involving us or our staff, ensuring fair and lawful outcomes.

Recruitment:

To handle your subscriptions to our recruitment services or events, manage your job application, and assess your suitability for employment with us.
To facilitate the recruitment process by evaluating your qualifications, conducting interviews, and potentially offering you a position.

What Personal Data Do We Process?

The personal data we process may include:

Service-Related Data: Information collected during the provision of our services.
Public and Private Records: Information obtained from trade registers.
Identification Information: Your national identification number.
Payment Information: Details necessary for invoicing or payment purposes.
Feedback and Reviews: Any reviews or feedback regarding our services.
Visitor Data: Information collected during visits to our premises.
Communications: Records of interactions with our firm.
Transaction Data: Personal data related to the goods or services you provide.
Website Usage Data: Information related to your visits to our website.
Client Portal Data: Details regarding your use of our client portal.
Video Communications: Recordings of video calls conducted through online platforms.
Event Participation: Information about your attendance at events.
Marketing Interactions: Data on services you may be interested in.
Compliance Data: Personal data required for legal obligations.
Newsletter Interactions: Information on engagement with newsletters.
Professional Information: Your name, job title, company details.
Personal Identifiers: Your date of birth and nationality.
Recruitment Data: Information related to your job application.
Background Information: Relevant details such as skills or educational background.

On what basis may we process your personal data?

We process your personal data based on various legal grounds:

Procurement

Contractual Necessity: Essential for fulfilling contractual obligations.
Legitimate Interests: Supporting business interests while ensuring quality services.

Compliance

Legal Obligations: Complying with various legal requirements.

Marketing

Legitimate Interests & Consent: Identifying services of interest while maintaining professional relationships.

Research

Legitimate Interests: Gaining insights into market trends.

Security

Legitimate Interests: Preventing fraudulent activities.

Business Development

Legitimate Interests: Ensuring ongoing development of services.

Legal/Dispute Resolution

Legitimate Interests: Protecting rights against legal claims.

Recruitment

Consent & Legitimate Interests: Assessing qualifications for employment.

With whom do we share your personal data?

We may share your personal data with:

Compliance Partners: Entities ensuring compliance with legal requirements.
Collaborative Institutions: Partners enhancing services through collaboration.
Service Providers: Third-party providers assisting in operations management.

We partner with Microsoft Clarity for website interaction analytics. Google Analytics processes data about website usage for reporting purposes while complying with applicable data protection laws.

How long do we keep your personal data?

We retain personal data only as long as necessary for outlined purposes or as required by law. After this period, data will be securely deleted or anonymized.

How do we keep your personal data safe?

We implement a comprehensive information security framework including:

Firewalls
Access Controls
Virus Scanners
Encryption
Personnel Screening
Confidentiality Provisions

These measures are continuously reviewed for effectiveness.

What are cookies?

Cookies are small text files placed on your device when visiting our website. They help improve user experience by remembering preferences.We use:

Essential Cookies: Necessary for website functionality.
Analytical Cookies: Understanding visitor interactions anonymously.

You can manage cookie preferences via browser settings or cookie management tools on our website.

What are your rights as a data subject?

Under GDPR:

Right to Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Object

To exercise these rights, please contact us at legal@afsgroup.nl. Verification of identity may be required for secure handling of requests.

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